Candidate Terms and Conditions

For purposes of these Terms:

1.1“Candidate” means an individual applying for, registering for or participating in a recruitment process relating to employment with RSL.

1.2“RSL” means Royal Sense Limited, the prospective employer.

1.3“BGPL” means Brandexo Global Private Limited, an independent recruitment-support service provider engaged in connection with specified recruitment activities.

1.4“Recruitment Process” means the applicable process involving application, preliminary screening, assessment, shortlisting, interview, verification, selection and/or appointment relating to an RSL vacancy.

1.5“Administrative/Service Charge” means the amount, if any, charged by BGPL for a separately identified administrative or candidate-support service provided by BGPL, as specifically disclosed to the candidate before payment.

1.6“Payment Gateway” means the electronic payment facility made available for processing the Administrative/Service Charge payable to or for the account of BGPL.

1.7“BGPL Service” means the separately identified service for which BGPL charges the candidate, the scope and price of which shall be disclosed before payment.

2.1By submitting an application, the candidate acknowledges having been provided access to these Terms and the applicable recruitment policies.

2.2Payment of an Administrative/Service Charge to BGPL shall require a separate affirmative acknowledgement by the candidate immediately before payment.

2.3Acceptance of these Terms does not create an employment contract between RSL and the candidate.

2.4A candidate's purchase of a BGPL Service does not create an employment contract, promise of employment or right to employment with RSL.

3.1RSL is the prospective employer and retains exclusive authority concerning:

1. a.final evaluation of candidates;
2. b.selection or rejection;
3. c.employment eligibility requirements;
4. d.designation;
5. e.compensation;
6. f.employment terms;
7. g.issuance of an offer/appointment letter; and
8. h.joining and employment.

3.2BGPL is an independent recruitment-support service provider.

Subject to authorization by RSL, BGPL may undertake:

1. a.candidate sourcing;
2. b.application management;
3. c.preliminary screening;
4. d.preliminary review of qualifications and experience;
5. e.preliminary candidate interaction;
6. f.preliminary interviews;
7. g.RSL-approved assessments;
8. h.preparation of shortlists;
9. i.interview coordination; and
10. j.separately identified administrative/candidate-support services.

3.3BGPL's involvement in a recruitment process does not transfer RSL's final employment decision-making authority to BGPL.

BGPL shall not, merely by reason of providing recruitment-support or administrative services, have authority to:

1. a.guarantee employment with RSL;
2. b.guarantee an interview with RSL;
3. c.guarantee shortlisting;
4. d.guarantee selection;
5. e.determine salary or employment conditions on behalf of RSL;
6. f.negotiate employment terms on behalf of RSL;
7. g.issue an RSL appointment/offer letter unless specifically authorized;
8. h.provide a binding joining date on behalf of RSL; or
9. i.otherwise bind RSL to employ a candidate.

5.1Submission of an application constitutes only a request by the candidate to be considered for the relevant vacancy.

5.2Submission of an application does not guarantee:

1. a.preliminary screening;
2. b.shortlisting;
3. c.assessment;
4. d.interview;
5. e.selection;
6. f.an employment offer; or
7. g.employment with RSL.

5.3RSL may accept, reject, defer or require further evaluation of a candidate in accordance with its recruitment requirements and applicable law.

6.1RSL does not charge a candidate merely for applying for, being considered for, interviewing for, being selected for or obtaining employment with RSL.

6.2Where an Administrative/Service Charge is displayed during the recruitment process, such charge shall be charged by BGPL for the specifically identified BGPL Service and shall not be represented as consideration payable to RSL for employment.

6.3The Administrative/Service Charge:

1. a.is charged by BGPL for the BGPL Service identified before payment;
2. b.is not consideration paid to RSL for employment;
3. c.does not constitute the purchase of an RSL job opportunity;
4. d.does not guarantee an RSL interview;
5. e.does not guarantee shortlisting;
6. f.does not guarantee selection;
7. g.does not guarantee an offer letter;
8. h.does not guarantee employment with RSL; and
9. i.shall not influence RSL's final employment decision.

6.4Payment of the Administrative/Service Charge shall not provide a candidate with preferential treatment over another candidate in RSL's final selection process.

7.1Before collecting an Administrative/Service Charge, BGPL shall identify the service for which the candidate is being charged.

The relevant payment page shall state:

Service Provider

Brandexo Global Private Limited

Service

__________________________________________

Administrative/Service Charge

₹____________________

GST/Taxes, if applicable: ₹_________________________

Total Amount Payable

₹____________________________

7.2The BGPL Service may comprise such separately identified administrative or candidate-support activities as are expressly disclosed before payment.

7.3A generic description such as “job fee”, “employment fee”, “selection fee” or “RSL recruitment fee” should not be used to describe the BGPL Service.

7.4The candidate shall be given an opportunity to review the service description and applicable terms before payment.

8.1The Administrative/Service Charge shall be payable to BGPL, either directly or through an authorized payment gateway processing payment for or on behalf of BGPL.

8.2The payment interface should clearly identify BGPL as the entity providing the paid service and, where technically applicable, as the relevant merchant/payee.

8.3Unless expressly disclosed otherwise in writing, RSL shall not receive or retain any portion of the Administrative/Service Charge.

8.4BGPL shall be responsible for:

1. a.the service for which payment is collected;
2. b.invoicing/receipts;
3. c.applicable taxes;
4. d.payment reconciliation;
5. e.eligible refunds;
6. f.cancellations;
7. g.charge-related candidate grievances;
8. h.chargebacks attributable to the BGPL Service; and
9. i.compliance with applicable law concerning the charge and service.

9.1BGPL may use an authorized third-party Payment Gateway for collection of the Administrative/Service Charge.

9.2The Payment Gateway may process transaction and payment information in accordance with its applicable terms and privacy notice.

9.3The availability of a Payment Gateway through or in connection with an RSL recruitment webpage or recruitment interface does not by itself mean that the payment is being collected by RSL.

9.4Candidates should verify the amount and service description before authorizing payment.

9.5Candidates should never disclose passwords, ATM PINs, UPI PINs, OTPs or other confidential authentication credentials to RSL, BGPL or any person claiming to assist with payment.

Immediately before payment, the candidate should be shown a clear disclosure substantially in the following form:

IMPORTANT PAYMENT NOTICE

You are making a payment to/for BRANDExO GLOBAL PRIVATE LIMITED (BGPL) for the BGPL service described below.

This payment is NOT a fee charged by Royal Sense Limited for employment.

Payment does NOT guarantee an interview, shortlisting, selection, offer letter, appointment or employment with Royal Sense Limited.

Royal Sense Limited retains exclusive authority concerning final employment decisions.

The payment screen shall display:

Service Provider

Brandexo Global Private Limited

Service Description

______________________________

Service Charge

₹________________________________

GST/Applicable Taxes

₹___________________________

Total Payable

₹_________________________________

Refund/Cancellation Policy

[Link]

BGPL Grievance Contact

__________________________

No payment should be processed until the candidate affirmatively accepts a separate unticked checkbox substantially in the following form:

I confirm that I have read and understood the service description, amount payable, applicable taxes, Candidate Terms and Conditions, Recruitment Disclaimer, Recruitment Privacy Policy and Refund and Cancellation Policy.

I understand that the Administrative/Service Charge is being charged by Brandexo Global Private Limited for the separately identified BGPL Service and is not consideration payable to Royal Sense Limited for securing employment.

I understand that payment does not guarantee or improve my prospects of interview, shortlisting, selection, appointment or employment with Royal Sense Limited.

I voluntarily wish to proceed with the purchase of the identified BGPL Service.

BGPL and/or the relevant Payment Gateway may maintain appropriate transaction records including:

1. a.candidate/application reference;
2. b.transaction reference;
3. c.date and time;
4. d.amount;
5. e.applicable taxes;
6. f.payment status;
7. g.service purchased;
8. h.receipt/invoice details; and
9. i.refund/chargeback status,

subject to applicable law and applicable privacy requirements.

13.1Where BGPL receives an Administrative/Service Charge, the appropriate receipt/invoice should identify BGPL as the relevant service provider/supplier, subject to applicable tax and invoicing requirements.

13.2The receipt/invoice should not describe the amount as an RSL employment fee, job fee or selection fee.

13.3The receipt/invoice should, as applicable, identify:

1. a.BGPL;
2. b.service description;
3. c.amount;
4. d.applicable tax;
5. e.transaction reference; and
6. f.date.

14.1Refunds relating to the Administrative/Service Charge shall be governed by the applicable Recruitment Refund and Cancellation Policy, the terms disclosed before payment and applicable law.

14.2Where BGPL collects the payment, BGPL shall be primarily responsible for determining and processing eligible refunds.

14.3A candidate should ordinarily submit a refund request to:

BRANDEXO GLOBAL PRIVATE LIMITED

Refund/Grievance Email

[email protected]

Telephone

+91-9971954523

Address

Basement, C-7, Phase-3, Badli Industrial Area, Delhi-110042

14.4A candidate's failure to obtain an interview, shortlisting, selection or employment with RSL shall not by itself determine whether the separately identified BGPL Service is refundable.

14.5Nothing in these Terms restricts a refund or remedy available under applicable law.

Where:

1. a.payment is debited more than once;
2. b.an incorrect amount is debited;
3. c.payment is debited despite the transaction showing failure; or
4. d.another apparent payment-processing error occurs,

the candidate should promptly contact BGPL and/or the relevant Payment Gateway using the notified grievance mechanism.

The candidate may be required to provide reasonable transaction details to verify the claim.

Candidates retain any lawful rights available through their bank, card issuer, UPI provider or Payment Gateway.

Where a payment dispute or chargeback is initiated, BGPL may provide transaction and service records to the relevant payment-service provider to the extent reasonably necessary and permitted by applicable law.

17.1Where BGPL independently charges and receives the Administrative/Service Charge for its separately identified service, BGPL shall remain primarily responsible for the service and payment-related obligations.

17.2RSL's authorization of BGPL to participate in the recruitment process or to offer an approved separately identified service does not constitute a guarantee by RSL that the candidate will obtain employment.

17.3RSL's contractual approval of a BGPL charging arrangement shall not constitute a representation by RSL that payment is necessary to obtain employment.

17.4RSL may investigate complaints involving BGPL where such complaints concern:

1. a.unauthorized charges;
2. b.representation that RSL required payment;
3. c.guaranteed employment;
4. d.misuse of RSL's name or logo;
5. e.misleading payment disclosures; or
6. f.other conduct affecting RSL's recruitment process.

17.5RSL's receipt, forwarding or investigation of a complaint concerning a BGPL payment shall not by itself constitute an admission that RSL received the payment or provided the paid service.

Candidates shall provide information that is accurate, complete and not materially misleading.

Candidates shall not knowingly submit:

1. a.forged qualifications;
2. b.fabricated employment records;
3. c.false identity information;
4. d.altered certificates;
5. e.fabricated references; or
6. f.materially false information.

Material misrepresentation may result in rejection or discontinuation of candidature, subject to applicable law.

Candidates shall personally participate in assessments and interviews unless otherwise authorized.

Candidates shall not:

1. a.impersonate another person;
2. b.allow another person to undertake an assessment on their behalf;
3. c.use prohibited assistance;
4. d.manipulate assessment systems; or
5. e.engage in fraud or cheating.

RSL may discontinue candidature where material recruitment misconduct is established, subject to applicable law.

20.1RSL alone shall make the final decision concerning whether a candidate is selected for employment.

20.2RSL may consider:

1. a.qualifications;
2. b.experience;
3. c.skills;
4. d.assessment performance;
5. e.interviews;
6. f.verification;
7. g.suitability for the relevant role; and
8. h.other lawful job-related considerations.

20.3The fact that a candidate has paid BGPL an Administrative/Service Charge shall not form part of RSL's assessment of the candidate's suitability for employment.

No candidate shall be regarded as appointed or employed by RSL unless an employment offer, appointment letter or other appropriate employment documentation has been issued or expressly authorized by RSL.

A communication from BGPL concerning screening, recommendation or shortlisting shall not itself constitute an employment offer from RSL.

Subject to applicable law, RSL may:

1. a.modify a vacancy;
2. b.change job requirements;
3. c.change the number of positions;
4. d.postpone recruitment;
5. e.suspend recruitment;
6. f.withdraw a vacancy; or
7. g.cancel a recruitment exercise.

Participation in the recruitment process does not oblige RSL to appoint any candidate.

The effect of cancellation upon a separately paid BGPL Service shall be governed by the applicable Refund and Cancellation Policy and applicable law.

A candidate may withdraw from the recruitment process by notifying the relevant recruitment contact.

Withdrawal does not automatically determine whether an Administrative/Service Charge is refundable.

Refund eligibility shall be governed by the applicable Refund and Cancellation Policy and applicable law.

24.1Candidate personal data may be processed for recruitment, screening, assessment, verification, selection, onboarding, fraud prevention, payment administration and related lawful purposes.

24.2Candidates should review RSL's Recruitment Privacy Policy before submitting an application.

24.3Where BGPL processes candidate data in connection with an RSL recruitment assignment, BGPL shall process such data subject to applicable law and applicable contractual requirements.

24.4Where BGPL independently processes information for its separately identified paid service, BGPL's applicable privacy disclosures may additionally apply.

25.1Payment information may be processed by BGPL and/or an authorized Payment Gateway.

25.2RSL need not receive or store complete card, banking or payment authentication credentials merely because a payment facility is accessible through an RSL-associated recruitment interface.

25.3Candidates shall not provide PINs, passwords or OTPs to any RSL or BGPL representative.

RSL may, where appropriate for the position and permissible under applicable law, verify information provided by a candidate.

An employment offer may, where expressly stated, remain subject to satisfactory completion of applicable verification requirements.

Candidates should exercise caution where any person:

1. a.demands money while claiming it guarantees an RSL job;
2. b.represents an Administrative/Service Charge as payment to RSL for selection;
3. c.guarantees an RSL interview in exchange for payment;
4. d.requests payment into an unauthorized personal account;
5. e.issues a fake offer or appointment letter;
6. f.impersonates an RSL representative; or
7. g.requests confidential banking credentials, PINs or OTPs.

Candidates may report suspected:

1. a.recruitment fraud;
2. b.fake vacancies;
3. c.unauthorized candidate charging;
4. d.misleading payment representations;
5. e.fake offer letters;
6. f.impersonation;
7. g.misuse of RSL's name/logo; or
8. h.employment guarantees,

to:

ROYAL SENSE LIMITED

Recruitment/HR Grievance Email

[email protected]

Telephone

+91-8860601013

Address

1st Floor, C-7, Phase-3, Badli Industrial Area, Delhi-110042

Candidates should preserve relevant emails, messages, screenshots, receipts and payment records.

Complaints specifically concerning:

1. a.BGPL's Administrative/Service Charge;
2. b.invoice/receipt;
3. c.duplicate payment;
4. d.failed payment;
5. e.BGPL Service delivery;
6. f.cancellation; or
7. g.refund,

should ordinarily first be submitted to:

BRANDEXO GLOBAL PRIVATE LIMITED

Candidate Service/Grievance Email

[email protected]

Refund Email

[email protected]

Telephone

+91-9971954523

Address

Basement, C-7, Phase-3, Badli Industrial Area, Delhi-110042

Nothing in this clause prevents a candidate from contacting RSL where the complaint concerns misuse of RSL's name, recruitment process or purported authority, or from exercising rights available under applicable law.

BGPL may use third-party technology and payment providers.

Their independent terms, privacy notices and payment-processing conditions may apply to services directly provided by them.

Candidates should review relevant third-party terms where presented.

RSL's name, logo, trademarks and proprietary recruitment materials remain the property of RSL or their lawful owners.

BGPL's proprietary materials remain the property of BGPL or their lawful owners.

Candidates shall not make unauthorized commercial or misleading use of such materials.

Candidates shall not reproduce, distribute or commercially exploit confidential or proprietary assessment materials made available during recruitment without authorization.

This does not prevent disclosures protected or required by applicable law.

Neither:

1. a.application;
2. b.registration;
3. c.payment of a BGPL Administrative/Service Charge;
4. d.screening;
5. e.assessment;
6. f.shortlisting;
7. g.recommendation; nor
8. h.interview creates an employment relationship between the candidate and RSL.

An employment relationship arises only pursuant to valid employment documentation issued or expressly authorized by RSL and subject to applicable law.

Where BGPL independently provides a separately identified paid service and receives the related charge, responsibility for the performance of that service, invoicing, eligible refunds and payment-related grievances shall rest primarily with BGPL, subject to applicable law.

Nothing in these Terms shall exclude or limit liability of RSL or BGPL that cannot lawfully be excluded or limited.

Nothing contained in these Terms shall:

1. a.waive any non-waivable statutory right of a candidate;
2. b.prevent a candidate from approaching a competent consumer, governmental, regulatory,

judicial or law-enforcement authority;

1. c.exclude liability that cannot lawfully be excluded; or
2. d.override mandatory applicable law.

RSL may amend these Terms to reflect changes in recruitment arrangements, applicable law, technology or service-provider arrangements.

BGPL may separately amend terms applicable to its own service, subject to applicable law and provided applicable changes are properly communicated.

Material changes shall operate prospectively where required by law.

These Terms shall be governed by the laws of India.

Nothing in these Terms restricts a candidate's right to approach a court, consumer forum, governmental, regulatory or other competent authority where such right exists under applicable law.

If any provision is held invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

These Terms should be read together with: 1.RSL Recruitment Disclaimer Policy; 2.RSL Recruitment Privacy Policy; 3.RSL Recruitment Refund and Cancellation Policy; 4.the applicable vacancy/job description; 5.BGPL's specific service description; 6.payment disclosures; and 7.any specific terms presented before payment.

Mandatory provisions of applicable law shall prevail over any inconsistent contractual provision.

Before submitting the employment application, the candidate should separately acknowledge:

“I declare that the information and documents provided by me are, to the best of my knowledge, true and not materially misleading. I understand that submission of my application, screening, assessment, shortlisting or interview does not guarantee selection or employment with Royal Sense Limited. I acknowledge that I have been provided access to the Candidate Terms and Conditions, Recruitment Disclaimer Policy and Recruitment Privacy Policy.”

I have read and understood the above and wish to submit my application.

Immediately before redirecting the candidate to the Payment Gateway, a separate unticked checkbox should appear:

IMPORTANT – PLEASE READ BEFORE MAKING PAYMENT

The amount displayed below is being charged by BRANDExO GLOBAL PRIVATE LIMITED (“BGPL”) for the separately identified service described on this page.

THIS IS NOT A PAYMENT TO ROYAL SENSE LIMITED FOR EMPLOYMENT.

PAYMENT DOES NOT GUARANTEE OR IMPROVE YOUR PROSPECTS OF INTERVIEW, SHORTLISTING, SELECTION, APPOINTMENT OR EMPLOYMENT WITH ROYAL SENSE LIMITED.

ROYAL SENSE LIMITED ALONE MAKES THE FINAL EMPLOYMENT DECISION.

Service Provider

Brandexo Global Private Limited

Service being purchased

_______________________________

Administrative/Service Charge

₹________________________

GST/Applicable Taxes

₹_______________________________

Total Amount Payable

₹_______________________________

Refund/Cancellation Policy

_____________________________

BGPL Grievance Contact

_______________________________

I confirm that I have read and understood the above disclosure and the applicable Refund and Cancellation Policy. I voluntarily wish to purchase the identified service from BGPL and understand that the payment does not guarantee or improve my prospects of employment with Royal Sense Limited.

Only after the candidate accepts the declaration under Clause 41 should the payment button become active.

The button should preferably state:

“PROCEED TO PAY BGPL FOR THE ABOVE SERVICE”

rather than:

“Pay Recruitment Fee”, “Pay RSL”, “Pay Job Fee”, “Pay Application Fee”, or “Pay for Selection.”

After successful payment, the candidate should receive a confirmation substantially stating:

“Payment Successful

Service Provider

Brandexo Global Private Limited

Service

______________________________

Amount

₹_____________________________

Transaction Reference

________________

This payment relates to the separately identified service provided by BGPL. It does not constitute payment to Royal Sense Limited for employment and does not guarantee interview, shortlisting, selection, appointment or employment with Royal Sense Limited.

Please retain this confirmation and the applicable invoice/receipt for your records.”

BGPL should maintain an electronic record of the candidate's acceptance of the payment disclosure, including, to the extent appropriate and lawful:

1. a.candidate/application reference;
2. b.version of the Terms accepted;
3. c.version of the Refund Policy accepted;
4. d.date and time of acceptance;
5. e.service description;
6. f.amount displayed;
7. g.applicable taxes;
8. h.total amount authorized;
9. i.transaction reference; and
10. j.payment status.

Such records shall be maintained in accordance with applicable privacy, data-retention and legal requirements.

ROYAL SENSE LIMITED DOES NOT SELL EMPLOYMENT OR REQUIRE PAYMENT MERELY FOR APPLYING FOR, BEING INTERVIEWED FOR, BEING SELECTED FOR OR OBTAINING EMPLOYMENT WITH RSL.

THE ADMINISTRATIVE/SERVICE CHARGE DISPLAYED THROUGH THE AUTHORIZED PAYMENT PROCESS IS CHARGED BY BGPL FOR THE SPECIFIC BGPL SERVICE DISCLOSED BEFORE PAYMENT.

PAYMENT TO BGPL DOES NOT GUARANTEE OR IMPROVE THE CANDIDATE'S PROSPECTS OF EMPLOYMENT WITH RSL.